Grid On Fitted Kitchen London

Terms and Conditions

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Grid One (London) Limited: Terms and conditions 

  1. Our quotations are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would like included, please let us know, and we will revise the quotation accordingly. Any additional works found necessary are to be agreed with the client and a separate revised or extra contract quotation provided. 

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  1. Working Arrangements: All prices quoted are calculated on the basis of free access and unimpeded working during our normal working hours (8 am – 5 pm Mon–Fri, Sat 8 am – 1 pm), unless otherwise agreed. 
  1. Both Contractor and client to agree on practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the Contractor. 
  1. Free access is required for delivery of building materials, plant, machinery, and skips etc. 
  1. All building and other materials provided by the Main Contractor or their sub-contractors remain the property of Grid One (London) Limited until full and final payment is received via Bank Transfer, cleared cheque or cash (see item 9). Unless otherwise agreed in a quotation (or another document), surplus building materials, waste materials, and offcuts etc. remain the property of Grid One (London) Limited or our subcontractors or our suppliers. After the final payment, the client takes ownership of the materials used to carry out the work only. 
  1. Access to and collection of used or unused building materials, equipment and plant etc. remains in place until full and cleared final payment is received. 
  1. Accepting a written quotation from Grid One (London) Limited (titled QUOTATION), either verbally or in writing, and agreeing to the commencement of works will allow these terms and conditions to come into effect. The client or Grid One (London) Limited;
  2.  may withdraw from the quotation offer prior to the commencement of works without sanction or penalty; however, any deposit paid by the client will be used to pay for any bespoke materials ordered on the client’s behalf and any bespoke materials under these circumstances will be forwarded to the client to include delivery costs. Any document produced by Grid One (London) Limited
  3.  without the heading ‘Quotation’ will not be recognised or accepted as a valid offer of quotation and will not form a contract, please see item 9. 
  1. The main Contractor being ‘Grid One (London) Limited’ may employ both direct and sub-contract labour to work on site. Each individual Contractor takes full responsibility for their own third-party liability. The main Contractor will oversee all works to completion and takes full general, and operational responsibility in the running of any contract agreed with the client (see item 9). 
  1. A ‘contract’ Grid One (London) Limited is an agreement by the client to have work undertaken based on a written quotation headed ‘Quotation’ submitted directly to the client on an official Grid One (London) Limited letterhead and is a clear and straightforward undertaking between the two parties (Grid One (London) Limited & client) to form a contract. An informal verbal estimate, verbal or written price guide received by the client, or any other document, in this context does not amount to the formation of a contract. 
  1. Payment: Payment can be made via Bank Transfer, by cheque or in cash and a receipt for payment will be given. Please make all payments by cheque payable to ‘Grid One (London) Limited’. Bank Transfer details can be found at the bottom of your invoice. Payment in full is due upon completion of the contract and presentation of the associated invoice. Part payments, interim payments, and deposits will be agreed prior to the commencement of works or during the contract duration. A down payment is usually required to start work; however, full payment is required in respect of the acquisition of bespoke or high-value materials and in some other situations. Interim payments and final payment on completion of a contract are not reliant on the presentation of completion certificates with respect to ELECSA, GAS SAFE or Building Control Completion Certificates as they are subject to third party administration by the Local Authority etc. if payment is not paid in full according to an agreed payment schedule Grid One (London) Limited reserves the right to terminate the contract and will recover all monies and costs owed by the client. 
  1. Insurance – Public Liability and Employer’s Liability: Public Liability Insurance is provided up to the sum of £1,000,000 and Employer’s Liability up to the amount of £10,000,000 by AXA Builder’s Insurance – Policy number 550.005.818. All usual general building practices are covered by our insurance policy. 
  1. All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential. 
  1. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quoted price or estimated cost may be revised to reflect the situation at hand before or after the commencement of work. 
  1. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 12 months. Guarantees on materials run in accordance with the manufacturer’s warranty periods where applicable. Our guarantee covers all new work and new materials used in construction or repairs but does not guarantee the integrity of any existing structures, materials or decorations. New build structures only (roofs, flashings to new roofs and new vertical brickwork joints to existing masonry) are covered by our guarantee against water ingress, ingress of water through existing structures are not covered by this guarantee. Subsidence issues (sinkage below slabs, subsidence below new or existing foundations or movement of foundations or floors etc) are not covered by our guarantee agreement. In the event of a failure beyond the guarantee period, we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee. Decorations are signed off on completion and not covered by the Grid One guarantee. 
  1. No responsibility is taken by ourselves for the presence of perished, infested or rotten timber (or any other perished, infested or rotten materials) in existing structures such as doors, constructional or other timbers, windows and frames whether detected or undetected at the time of contract. 
  1. Extras will only be undertaken further to both full discussion with the client, and, verbal or written agreement, and charged at the agreed rate. 
  1. Protection of existing surfaces (floors, carpets, curtains, doors and furniture etc). Whilst we endeavour to protect existing surfaces with the use of dust sheets and loose plastic sheeting etc. along with care in our working practice, responsibility for protection from damage of any existing surface or fabrics etc. is the responsibility of the client. The arrangement can be made to put in place protection of existing surfaces, over and above our basic cover, at a negotiated additional cost. 
  1. Building Control: Inspections and other related issues concerning the Local Authority Building Control Department can be managed by Grid One (London) Limited if requested by the client in advance, and details of these arrangements are confirmed in writing by both parties. Payment on completion of a contract is not reliant upon presentation of Building Control Completion Certificates as delays are sometimes possible due to Local Authority administration issues. 
  1. Contract duration: An approximate duration time for work to be carried out can be found in our quotations. The ‘Contract duration’ is to be used as a guide only and will not affect the agreed contract price i.e. if a contract takes longer than expected no extra charges will be levied unless previously agreed and conversely if good progress is made and a contract takes less time to complete than expected, the client should not expect to receive a discount. 
  1. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing. 
  1. Builder’s waste is deemed to be waste generated by the Contractor whilst carrying out building works and includes materials taken down or demolished by the Contractor, this material can be used by the Contractor or client for hardcore or masonry infill etc. if suitable for the purpose. All on-site or roadside skip contents remain the property of Grid One (London) Limited until collection by the skip company. 
  1. Grid One (London) Limited reserves the right to terminate an agreed contract if the client is in breach of these terms and conditions. 
  1. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible taking into account weather conditions and availability of specialist materials and unforeseen circumstances etc. 
  1. The above terms and conditions apply to  

Grid One (London) Limited Guarantee 

All customers will benefit from a full guarantee on our workmanship for a period of 12 months. Guarantees on materials run in accordance with the manufacturer’s warranty periods where applicable. 

In the event of a failure beyond these guarantee periods, we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible. 

Some charges may apply for remedial work carried out beyond guarantee dates or for repairs that are not covered by our guarantee. See Terms and Conditions for full details. 

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By signing below, or accepting the online acceptance option, I certify that I have read the above information/Terms. Any questions concerning these terms and conditions have been discussed. My signature or online acceptance also certifies my understanding of and agreement quotation. 

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